Articles

 Am I able to purchase multiple domain names and then point them all at my one account?

Yes, we can park domain names on your account at no additional cost. They will point directly to...

 Can I access my site while my domain is being registered/updated?

You can access your webhosting account by using a temporary URL until your permanent domain name...

 Can I create sub domains?

Unlimited sub domains are available on EZOS500 plans and above. From within your control panel,...

 Can you add a new DNS entry for me?

Yes, we can do this for you if you submit a trouble ticket. We will need to know: - Your...

 Do I have to access the control panel using the port number (e.g 2083) at the end?

Not necessarily. If corporate restrictions prohibit outbound access to port 2083, you can still...

 Do you provide a control panel so I can modify my account?

We provide all customers with the cPanel control panel system. This is the industry leading...

 Do you provide a demo so I can see what the control panel is like?

Although we do not have a demo of the system on our servers, the makers of the control panel...

 How can I find out my diskspace usage?

On the main screen after you login to cPanel, you will see a General account information box on...

 How do I access the control panel?

In order to access cPanel, you must use SSL via: https://servername.ezoshosting.com:2083 or...

 How do I find out my bandwidth usage?

On the main screen after you login to cPanel, you will see a General account information box on...

 How do I make a DNS or MX Record change?

We can do this for you if you submit a trouble ticket. We will need to know: - Your domain...

 I have already registered a domain name. Can I transfer it to you?

If your domain name is already registered with another registrar, we recommend the following...

 I have lost my password but I remember my user name.

If you’ve lost your password, please follow the following procedure:1. Launch a new...

 I want to register my domain name now, what should I do?

Registering a domain name is really easy: 1) You need to register the actual domain name with...

 Is it easy to find out if my chosen domain name is available?

Yes, you can check to see if a domain name is available by entering your chosen name into our...

 Is it possible to change the default domain name on my account to a different one?

We can change the default domain name of your account at no extra charge. You can initiate...

 Is the control panel available 24/7?

Yes, generally speaking you can access your control panel whenever you wish. On rare...

 Is there anything I need to consider when registering my domain name?

Domain names are being registered constantly so the main concern you need to look into is to...

 The domain name I’d like to use is not available, what can I do?

Usually, there is nothing you can do about domain names already registered. However, all domain...

 What if I don't have a domain name?

We can provide you with a free yourchosenname.ezoshosting.com stopgap or subdomain. This will...

 What is a domain name?

A domain name, or web address, is a unique name that is associated with a top level domain (TLD)....

 What is a nameserver? Do I need private nameservers?

A nameserver is a computer that contains a list of domain names and the associated IP addresses....

 What is a second-level domain (SLD)?

Located immediately to the left of the dot (" . "), the second-level domain is the "readable"...

 What is a top-level domain (TLD)?

A top-level domain is the part of the domain name located to the right of the dot (" . "). The...

 What is propagation?

The domain record data is not stored on one single server. The information is spread throughout...

 When I try to log in to my cPanel I get an error message saying: "Not found. The server was not able to find the document (./frontend/x/index.html) you requested.". Why?

You bookmarked an older theme of cPanel - the so called x-theme.With the new cPanel there is...

 Why does it take so long to become available?

In reality, most users will be able to access your website within 24 hours, however, because of...

 Will my name and contact information that I specify when I register a domain name be publicly available?

Yes. Information about who is responsible for domain names is publicly available to allow rapid...