Do you perform backups of my account?

We perform weekly backups of all accounts, and we only keep the last weekly backup. However, you should always keep your own backups of your hosting account, on your local computer, for easy recovery in the event of a problem. We backup the mysql databases of users who have purchased the daily backup premium feature. This can be ordered for $4.99 setup and $2.99 per month. You will have 24/7 access to retrieve a copy of your mysql backup through the world wide web. If you ordered full account backups, please contact our support and we will make the account backup available for download. Alternatively, there is a manual backup feature that you can use from within your control panel. You can find out about this feature from here.
  • 115 Users Found This Useful
Was this answer helpful?

Related Articles

Do you offer design/programming services?

We have contacts with web designers for full site layouts, graphics and content management system...

What exactly is a host?

Any computer on a network that makes certain services available to other computers on the network...

How do I make a DNS or MX Record change?

We can do this for you if you submit a trouble ticket. We will need to know: - Your domain...

What level of support is available?

We offer a 'standard' level of support via the trouble ticket system 24 hours a day. We also...

Do you offer internet access?

No, we provide web hosting services so you can maintain a website on the internet. We do not...