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Technical Support

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Articles

Can I add a logo to the output? Not yet. Can I encode several source files to one output? Sorry, not yet. Can I transcode to several outputs at once? You may create multiple jobs to transcode to different outputs sequentially. However, you cannot... How can I transcode only part of the source file? The best option would be to edit the source file on your workstation to be only the part you wish... How do I fine tune the output format of EZTranscode? This is not possible yet. At this time, you are restricted to the predefined output formats. A... How long will it take to transcode format A to format B? Unfortunately, transcoding does not have set times for changing formats. Things such as resizing... How long will my pending jobs be queued? Your job will be queued until all the jobs before it have been completed. We utilize a queue... Is there a file size limit? Not at this time, however we reserve the right to add one to prevent abuse in the future. Is there a media length limit? Not at this time, however we reserve the right to add one to prevent abuse in the future. What do I need to get started? To get started with EZTranscode, you will need:A FTP account where we can retrieve your media...
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account administrator amazon Apple billing check checking cloudlinux contact credit card Disarmed Email hhvm IFrame iOS MailScanner money order owner payment paypal php push notifications WebBugs

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