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 Can I access my site while my domain is being registered/updated?

You can access your webhosting account by using a temporary URL until your permanent domain name...

 Can I resell your services?

Our EZOS1000 and EZOS5000 packages allow you to host multiple domains on your accounts although...

 Can I resell your services?

Our EZOS1000 and EZOS5000 packages allow you to host multiple domains on your accounts although...

 Can you add a new DNS entry for me?

Yes, we can do this for you if you submit a trouble ticket. We will need to know: - Your...

 Do you offer design/programming services?

We have contacts with web designers for full site layouts, graphics and content management system...

 Do you offer design/programming services?

We have contacts with web designers for full site layouts, graphics and content management system...

 Do you offer internet access?

No, we provide web hosting services so you can maintain a website on the internet. We do not...

 Do you offer internet access?

No, we provide web hosting services so you can maintain a website on the internet. We do not...

 Do you perform backups of my account?

We perform weekly backups of all accounts, and we only keep the last weekly backup. However,...

 Do you perform backups of my account?

We perform weekly backups of all accounts, and we only keep the last weekly backup. However, you...

 Do you place adverts on my site?

No. However, you may wish to sign up for our affiliate programme allowing you to make money on...

 Do you place adverts on my site?

No. However, you may wish to sign up for our affiliate programme allowing you to make money on...

 How do I make a DNS or MX Record change?

We can do this for you if you submit a trouble ticket. We will need to know: - Your domain...

 I have already registered a domain name. Can I transfer it to you?

If your domain name is already registered with another registrar, we recommend the following...

 I want to register my domain name now, what should I do?

Registering a domain name is really easy: 1) You may first one to check the availability of...

 Is it possible to change the default domain name on my account to a different one?

We can change the default domain name of your account at no extra charge. You can initiate...

 Is there anything I need to consider when registering my domain name?

Domain names are being registered constantly so the main concern you need to look into is to...

 The domain name I’d like to use is not available, what can I do?

Usually, there is nothing you can do about domain names already registered. However, all domain...

 What are the advantages of having a dedicated IP?

Nowadays shared IP hosting is the standard, and HTTP 1.1 has been proven mature enough for many...

 What exactly is a host?

Any computer on a network that makes certain services available to other computers on the network...

 What is a second-level domain (SLD)?

Located immediately to the left of the dot (" . "), the second-level domain is the "readable"...

 What is a top-level domain (TLD)?

A top-level domain is the part of the domain name located to the right of the dot (" . "). The...

 What is data transfer/bandwidth?

Bandwidth is the amount of web site traffic your domain name is allotted. Data transfer is the...

 What is propagation?

The domain record data is not stored on one single server. The information is spread throughout...

 What is the DNS?

On the internet, computers have an IP address which is a purely numerical address (e.g....

 What level of support is available?

We offer a 'standard' level of support via the trouble ticket system 24 hours a day. We also...

 Why does it take so long to become available?

In reality, most users will be able to access your website within 24 hours, however, because of...

 Will my name and contact information that I specify when I register a domain name be publicly available?

Yes. Information about who is responsible for domain names is publicly available to allow rapid...